Terms & Conditions

Privacy

https://handhtherapies.co.uk takes your privacy very seriously and no details will ever be shared to an external party unless requested by you.  For the storage, this website adheres to the updated GDPR regulation through https://www.tkhcloudstorage.com/terms-of-use.  The privacy and security of your personal information is very important, however, if working with your horse/s I may have to share information with your vet/insurance company after seeking your permission.  Any data held will be the minimum required and when no longer working with you will be destroyed.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable.

Payment 

Full payment to secure appointments.    Once payment is received you will receive a brief consultation form for completion either online or can be completed once an appointment has been agreed. (See Privacy details)

Payment by BACS – please ask for details via the contact page.

Cancellation Policy 

Full refund if appointment canceled 7 days prior to appointment.

5 – 7 days cancellation – 50% refund.

0 – 5 days cancellation – no refund.